PN Fragrance – Terms, Conditions & Privacy Policy

Welcome to PN Fragrance. By using our website (pnfragrance.com) or making a purchase, you agree to the following terms and our privacy practices. Please read this page carefully to understand your rights and our responsibilities.

1. Your Use of This Website

By visiting pnfragrance.com, you agree to:

  • Use the site for lawful purposes only

  • Not copy or use our content, images, or product descriptions without permission

  • Provide accurate and complete information when placing an order

We reserve the right to refuse service, cancel orders, or restrict access to our website if any misuse is detected.

2. Orders, Payment & Pricing

  • All prices are listed in USD (American Dollars).

  • Orders are subject to availability and confirmation.

  • Payments are processed securely through trusted platforms like PayPal, Stripe, or similar providers.

  • We reserve the right to cancel any order. If payment has already been made, a full refund will be issued

3. Shipping & Delivery

  • Orders are processed within 1 to 3 business days.

  • Shipping times depend on your location within Canada or internationally.

  • You will receive a tracking number once your order ships.

  • We are not responsible for delays caused by couriers or customs.

4. Returns & Refunds

We accept returns within 30 days of delivery if:

  • The item is unused and unopened

  • It’s in its original packaging

  • You provide proof of purchase

Items not eligible for return:

  • Opened or used fragrances

  • Sale or discounted items

  • Gift cards

To begin a return, please contact us at pnfragrance@gmail.com. Return shipping is the customer’s responsibility.
For full details, visit our Refund and Returns Policy.

5. Privacy Policy

We take your privacy seriously. This section outlines how we collect, use, and protect your personal data.

What We Collect:

  • Your name, email, phone number, and shipping address

  • Payment information (processed securely and never stored by us)

  • Your order history and preferences

  • Website usage data via cookies and analytics

How We Use It:

  • To process and deliver your orders

  • To send order confirmations and updates

  • To respond to your messages or concerns

  • To send promotional emails (you can unsubscribe anytime)

  • To improve our website and customer experience

We do not sell or rent your personal information. Your data is only shared with trusted partners when necessary to fulfill your order (e.g. payment processors, shipping companies).

6. Cookies & Tracking

We use cookies to:

  • Improve website functionality

  • Understand how visitors use our site

  • Remember your preferences

You can control or disable cookies through your browser settings.

7. Your Rights (Canada – PIPEDA)

Under Canadian privacy laws (PIPEDA), you have the right to:

  • Access your personal data

  • Request corrections

  • Withdraw consent for marketing

  • Ask us to delete your information (unless we’re required to keep it for legal or transactional reasons)

To exercise your rights, email us at pnfragrance@gmail.com.

8. Intellectual Property

All content on pnfragrance.com — including product names, descriptions, photos, logos, and website design — is the property of PN Fragrance. You may not copy or reuse anything without written permission.

9. Limitation of Liability

PN Fragrance is not liable for any indirect or incidental damages resulting from the use of our website or products. Our liability is limited to the amount paid for the product in question.

10. Governing Law

These terms are governed by the laws of Canada. By using this site, you agree that any disputes will be handled in accordance with Canadian law.

11. Contact Us

If you have questions about these terms or how we handle your personal data, you can contact us:

Email: pnfragrance@gmail.com
Website: pnfragrance.com
Location: Toronto, Canada.

Thank You

We appreciate your trust in PN Fragrance. If you have any concerns or suggestions, we’re always happy to hear from you.